| FAQ's
@ Somanysingles
Q.
“Why am I unable to login?”
A.
Most login problems are browser related issues. To resolve
90% of login problems you simply have to come out of and close
your internet browser, then go back in and try your login
again. Refreshing your browser by pressing the F5 key can
do the same thing. These actions clear any temporary files
from the cache which may be causing the problem. Many of our
customers are members of more than one of our sites and this
can be a particular problem for them switching between sites.
Fortunately, the problem is easily resolved. If you still
have trouble the contact our support team on icantlogin @
somanysingles.com
Q.
“Why don't people upload a photo of themselves?”
A.
A lot of Free registrations don't get as far as adding a photo
or updating thier profile. They join, have a look around and
then leave. When searching you can set the search to only
display members who have photo's, this way you know that everyone
you see is active on the site and wants to be contacted.
Q.
“If I don't have a photo can you do it for me?”
A.
Yes, login to your account and you can find details of our
photo uploading service.
Q.
“Can I stop all the e-mail messages and winks that I get from
Somanysingles?”
A.
Yes, login to your account and you can switch off the e-mails.
Be sure to check your account on a regular basis tho' just
in case you get a bite!
Q.
“How safe is my information on Somanysingles?”
A.
Very safe! You remain completely anonymous until you're ready
to be contacted. Additionally the site is 'Hacker Safe' which
means that your personal information is very very safe with
us.
Q.
“Why do I get messages from people who all seem to be located
-1 mile away from me.”
A.
In order to work out distances correctly, the system needs
to know where everyone is located and it does this by using
the postcode. Unfortunately, many people do not enter their
post code when they complete their profile. This leaves the
system unable to calculate the distance. So if either you
or the person messaging you has not entered their post code
into their profile, the system will default to -1 miles. Incidentally,
the post code cannot be seen by the public and there is absolutely
no danger to the user in completing it and it really will
help get you found.
Q.
“Mysteriously (and this keeps happening) as soon as there
is a new member on the site - I seem to get a message from
them, no matter what part of the country they are in”.
A.
When a new member upgrades to full membership, they quite
naturally want to get their money’s worth, it’s just human
nature. And so they will search for people to contact and
the more outgoing will message everyone who fits the bill.
Q.
"Why do I receive so many messages addressed to' Hey
Guys' or 'Hi Fellas'?"
A.
See above, I think certain members are perhaps more practical
and are making good use of the “cut and paste” feature of
their word processors when fishin'
Q.What
is the difference between UK only dating and the UK and international
sites..
A.
Somanysingles UK only is predominantly for people who live
in the UK and was created prior to our International sites.
They are seperate databases and so UK only members do not
have access to International members and vice vresa. Some
people resident in the UK prefer to keep their searches to
the UK only whilst others take a more global view so the choice
is there. We are planning country specific sites for several
other key territories.
Q.
“I hope there isn't someone on the site sending out bogus
mass emails to make us think that the site is genuine???
A.
The writer of the above question seemed to be getting a lot
of private messages and complaining because it was assumed
to be bogus. We can assure everyone that all private messages
and winks sent and received are genuine contacts from other
full members. I know that we live in cynical times, but occasionally
things are just what they claim to be. Somanysingles is a
very sucessful site and as such attracts a lot of activity
from members, which is good, isn't it?
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